Shipping Policy

Thank you for choosing our products! This shipping policy outlines important details regarding order processing, shipping time, shipping costs, and other related matters within the United States. Please read it carefully before placing your order.

1. Order Processing Time

All orders will be processed within 2-3 business days after payment confirmation. Processing time excludes weekends and U.S. public holidays. During peak periods (such as Black Friday and Christmas), due to high order volume, Processing time may be extended.; we will notify you in advance of any delays.

2. Order Cut off Time

To ensure your order is processed on the next business day, please place your order before 3:00 PM Pacific Time (PT). Orders placed after this time or on weekends and holidays will be processed on the next business day.

3. Order Shipping Time

Once your order ships, the estimated delivery time is 5 to 15 business days.

4. Shipping Costs

Free shipping on all orders.

5. Shipping Area

Currently, we only ship to addresses within the United States.

6. Tax Free Shipping

All shipping costs are tax-free. No additional sales tax or other taxes will be charged on shipping.

7. Order Cancellation

If you wish to cancel your order before it ships, please contact us immediately. We will not charge any additional handling fees and will issue a full refund via your original payment method within 3-5 business days. Once the product has shipped, the standard return policy will apply, and we will no longer accept cancellation requests.

8. Order Tracking

Registered Users: If you have registered an account on our official website, you can log in to view real-time updates on your order status, shipping details, and tracking information.

Guest Users: If you place an order as a guest (unregistered), you can track your order by entering your order number and the email address you used to place the order on our website's "Order Tracking" page.

Tracking Number Notification: After your order ships, you will receive a shipping confirmation email containing your unique tracking number and a link to the carrier's website. You can use this tracking number to track the location and delivery status of your package in real time.

Missing Tracking Number: If you do not receive a shipping confirmation email with a tracking number within 3 business days of order processing, please contact us immediately for assistance.

9. Contact Us

If you have any questions, concerns, or need further assistance with delivery, please feel free to contact us using the following methods:

Company: RHONDA HOLLANDER HOLDINGS, LLC

Address: 314 S. FEDERAL HIGHWAY DANIA BEACH, FL 33004

Email: ngocbao68271@gmail.com

Phone: +1 3238408563

We are committed to providing you with a smooth and reliable delivery experience. Thank you for your trust and support!